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I would like to comment on how horrible your flight and client service was right now. Flight 4425 was suppose to leave at 5 pm from DC and acquire to Atlanta. We didn’t acquire off from DC until finally 6:twenty pm. We have been told it absolutely was going to be a ten moment delay but we under no circumstances boarded the aircraft right until way later. Then the pilot claimed there was no delay Irrespective of currently being delayed 45 minutes and afterwards had us sit about the runway for more than 35 minutes. I recognize you have no Manage more than the turbulence we professional but we arrived in ATL plus they didn’t have a terminal for us to unboard.

Upon landing in Roatan on Feb 14, I acquired a piece of my luggage was nevertheless in Miami And they'd have it to the airplane on the following flight from Miami to Roatan, the following Saturday!

I had been fortunate adequate to be on board American Airlines Flight #32 (LAX – JFK) on labor working day….my spouse and i ended up seated individually…we experienced a death within the relatives and were planning to nyc for the funeral…….

I tried to use a $500 travel voucher to get a recent flight and I used to be unable to accomplish that as American Airlines refused to just accept the voucher. Remember to explain to travelers to help keep their seats and not be ripped off by these fictitious vouchers that AA provides for vacationers to surrender their seats.

American Airlines has the worst client service of all Airways I have used in my 63 a long time. My spouse’s anniversary earrings have been stolen away from her suitcase on June 20, browse around this web-site 2013 and Shopper service has REFUSED to Get in touch with us back soon after reporting the thief the day it transpired.

After we last but not least received an e mail response from American Airlines, the full reaction time was about one hour. Though we waited an hour, we did get many responses to our First concern:

The crew associates were being by far the most non caring I have ever been over a flight with. It reminded me off my times while in the lodge business once we experienced union and non union teams. I won't ever fly American once again I I must go west I'll push.

In April 2014 I used to be specified a voucher for helping with the unwell affected person on one among yur flights. Unfortunately due to some unforeseen instances I have not been in the position to make the most of the voucher.

I might have never thought I might have stolen objects from our baggage. At this minute I am extremely upset concerning how your staff at the airport in Cancun went by my luggage and stole two bank cards and employed them. I am having to hold out to make use of our accounts for this reason For additional then every week. I also received a connect with yesterday from my town library pertaining to a person who termed them to ask me if I'd lost merchandise.

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Inspite of what took place on this event, we hope you may go on to select American Airlines to your travel requires. We will work flat out to make certain that you receive the service you assume and are entitled to.

Remember to convey to me how this can be settled. I do enter the right precheck number about the reservation kind and The shopper service agent has also Examine it. This doesn't use excellent relations by using a shopper who flies 8 to ten instances a year.

all to often, administration is contacted when matters go Completely wrong…this is not a type of letters…..I'm speaking to american airlines buyer service as a result of a wonderful flight attendant named MARITA LORDI (FA #nine

We have been so extraordinary upset with this type of mis-treatment and inadequate management by American Airlines and will never fly you again.

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